Shipping And Returns Policy

Shipping Policy

With Pegador Hoodie, you receive performance footwear fast, reliably, and affordably. No matter if you’re ordering cotton candy boots, green runners, or everyday walking shoes, our shipping process is transparent and secure.

Order Processing Time

Our order processing time ranges from 1 to 3 business days. If the order is placed on a weekend or holiday, it will be processed the next business day.

It may take up to three business days for processing to complete during high-demand periods (sales, holidays).

Where We Ship

We proudly ship worldwide.

Shipping Methods & Estimated Delivery Times

Most of the orders are shipped between 7 and 14 days. Currently, we offer free worldwide shipping.

✔️ All shipments include tracking information via email after dispatch.

Order Tracking

We will email you a tracking number as soon as your shoes are shipped.

Track your order by the given tracking company.

Delayed or Lost Shipments

If your order is delayed or missing:

The first thing you should do is to check the link sent to your email with the tracking number.
Contact our team at support@pegadorhoodie.com if you haven’t heard anything in 5+ business days.

We’ll help you locate your package or resolve the issue as soon as possible.

Refund And Returns Policy

We offer seven days refund time after date when you received parcel. After the completion of these days, we do not offer exachange or refunds. After this term, we also have some more conditions for ensuring the optimal returns.

Clothing must deliver back with original packaging.

Clothing with cuts and damages will not acceptable.

Clothing must be in their genuine condition as we sent to you.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@pegadorhoodie.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged by us. If you need to exchange it for the same item, send us an email at support@pegadorhoodie.com

Shipping returns

We offer free shipping but in case of returns, we will cut shipping costs from your amount but if you exchange older product with new, we will offer partially fee discount in this shipping cost.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.